Content & Document Management Software
Companies in this industry develop content and document management software. Major companies include IBM and Microsoft (based in the US), along with Fabasoft (Austria), M-Files (Finland), Newgen Software (India), Objective (Australia), and Open Text (Canada).
The proliferation of enterprise content is driving global expansion of the content and document management software industry. Although North America is the largest market for content management software, companies are also looking to emerging markets, particularly in Asia, for growth.
The content and document management software industry is a subset of the computer software industry, which is covered in a separate industry profile.
Demand is driven by corporate and government spending and the proliferation of digital content. The profitability of individual companies depends on rapid product development. Large companies with extensive software portfolios can offer greater product integration; they also benefit from economies of scale in programming resources. Small companies can compete by addressing the needs of niche markets or focusing on emerging technologies.
Products, Operations & Technology
Major product categories include content management systems (CMS) and document management systems (DMS). CMS applications range from simple tools for creating
Sales & Marketing
Finance & Regulation
Regional & International Issues
Also includes the following chapters:
Quarterly Industry Update
Trends and Opportunities
Call Preparation Questions
Glossary of Acronyms