Social Assistance
Organizations in this industry provide services such as food banks, temporary shelters, emergency relief, rehabilitation, adoption, and child care. Major institutions include Feeding America, Food for the Poor, and Habitat for Humanity (all based in the US), along with the International Federation of Red Cross and Red Crescent Societies (Switzerland), Sanctuary Housing and The Salvation Army (both based in the UK), and World Food Programme (Italy).
Many social assistance organizations operate internationally and have affiliates around the world. The internet and social media have enabled groups to reach donors and service providers instantaneously, without respect to geographic borders. That trend is expected to continue.
The US social assistance industry includes about 172,000 establishments (single-location organizations and units of multi-location organizations) with combined annual revenue of about $191 billion.
Child care services, which are included in the industry, are covered in a separate profile.
Competitive Landscape
Demand is driven by the number of people requiring assistance in a number of social, economic, and emergency circumstances. Larger organizations may have more effective marketing campaigns to reach a wider group of people in need. Smaller social assistance organizations may focus more on a local need or more specialized issues. The US industry is highly fragmented: the 50 largest organizations generate about 15% of industry revenue.
Products, Operations & Technology
Individual and family services account for nearly 55% of revenue while child day cere services account for over 20%. Community food and housing, and emergency
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Sales & Marketing
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Finance & Regulation
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Regional & International Issues
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Human Resources
Also includes the following chapters:
Quarterly Industry Update
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Industry Indicators
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Business Challenges
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Trends and Opportunities
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Call Preparation Questions
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Financial Information
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Industry Forecast
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Industry Websites
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Glossary of Acronyms