Organizations in this industry provide services such as food banks, temporary shelters, emergency relief, rehabilitation, adoption, and child care. Major institutions include Feeding America, Habitat for Humanity, The Salvation Army, and Food for the Poor (all based in the US), along with the International Federation of Red Cross and Red Crescent Societies (Switzerland), Sanctuary Housing (UK), and World Food Programme (Italy).
Many social assistance organizations operate internationally and have affiliates around the world. The internet and social media have enabled groups to reach donors and service providers instantaneously, without respect to geographic borders. That trend is expected to continue.
The US social assistance industry includes about 185,000 establishments (single-location organizations and units of multi-location organizations) with combined annual revenue of about $185 billion.
Child care services, which are included in the industry, are covered in a separate profile.
Demand is driven by the number of people requiring assistance in a number of social, economic, and emergency circumstances. Larger organizations may have more effective marketing campaigns to reach a wider group of people in need. Smaller social assistance organizations may focus more on a local need or more specialized issues. The US industry is highly fragmented: the 50 largest organizations generate about 15% of industry revenue.
Products, Operations & Technology
Individual and family social assistance services, which account for about half of industry revenue, include daily living support for senior and disabled
Sales & Marketing
Finance & Regulation
Regional & International Issues
Also includes the following chapters:
Quarterly Industry Update
Trends and Opportunities
Call Preparation Questions
Glossary of Acronyms