First Research US Industry Profile

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Vending Machine Operators
SIC Codes: 5962
NAICS Codes: 445132
Last Quarterly Update: 10/7/2024
Companies in this industry sell soft drinks, candy, snacks, and other products through vending machines that they service. Major US companies include American Food and Vending, AVI Food Systems, and divisions of ARAMARK and Coca-Cola; outside the US, major companies include China's Ubox, Japan's DyDo Group, and Switzerland's Selecta, as well as the vending machine units of UK-based firms Compass Group and Sodexo.
The world is home to about 15 million vending machines, according to Berg Insight. Outside the US, vending machines are especially popular in Japan. China represents an opportunity for industry growth. Global growth is driven by technological advancements that allow for automated, electronic transactions, such as ordering through touchscreen-enabled devices or conducting secure, cash-less, mobile payments.
The US vending machine operators industry includes about 4,000 establishments (single-location companies and units of multi-location companies) with combined annual revenue of about $7 billion.
Competitive Landscape
Consumer spending and employment growth drive demand, since many vending machines are located in workplaces. The profitability of individual companies depends on effective merchandising, reliable service and maintenance, and securing prime locations. Large companies can offer a wide product selection, service large accounts, and enjoy scale advantages in purchasing, finance, and distribution. Small companies can compete effectively by serving a local market, providing superior customer service, or offering unique products. The US industry is concentrated: the top 50 companies generate about 60% of industry sales.
Vending machine operators compete with other providers of ready-to-consume food and beverages, including restaurants, grocery stores, convenience stores, food trucks, and coffee shops.
Products, Operations & Technology
Major products sold include soft drinks and non -alcoholic beverages (about 45% of sales), candy and snacks (about 30%), and perishable prepared foods ... plus:
Sales & Marketing
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Finance & Regulation
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Regional & International Issues
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Human Resources
Also includes the following chapters:
Quarterly Industry Update
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Industry Indicators
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Business Challenges
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Trends and Opportunities
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Call Preparation Questions
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Financial Information
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Industry Forecast
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Industry Websites
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Glossary of Acronyms

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