First Research US Industry Profile

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Used Merchandise Stores
SIC Codes: 5932
NAICS Codes: 453310
Last Quarterly Update: 6/10/2019
Companies in this industry sell used merchandise such as clothing, antiques, furniture, books, and jewelry. Major companies include Goodwill, The Salvation Army, Savers, and Winmark (all based in the US), Bookoff (Japan), and Oxfam (UK).
The used merchandise stores industry in the US includes about 20,000 stores with combined annual revenue of about $17.5 billion.
The industry includes resale shops, consignment shops, thrift shops, and antique stores. Excluded are stores that sell used cars, boats, trailers, and mobile homes. Pawn shops, which sell a variety of used merchandise but generate most of their revenue from interest and fees on loans, are discussed in this profile but not included in store count, revenue, or employment statistics.
Competitive Landscape
Demographics, consumer income, and consumer tastes drive demand. The profitability of individual companies depends on efficient procurement and effective merchandising. Large companies have advantages in marketing and finance. Small companies can compete effectively by offering specialty products, serving a local market, or providing superior customer service. The US industry is fragmented: the 50 largest US companies account for about 30% of sales.
Used merchandise stores compete with retailers offering new merchandise, as well as with individuals selling used merchandise privately or through websites, such as eBay or Craigslist, or product swapping through services like Freecycle. Used furniture and antique stores compete with auction houses.
Thanks to a recent influx of new competitors and investor money, the resale market is undergoing consolidation. More than $400 million was invested in the sector between 2009 and 2015, according to online apparel reseller thredUP. Resale disruptors such as thredUP, TheRealReal, and Poshmark grew about five times faster than traditional resale between 2017 and 2018, and 24 times faster than the broader apparel resale market, according to thredUP's 2018 annual report.
Products, Operations & Technology
Major products include used clothing, footwear, and accessories (about half of sales), used books (about 15%), and used furniture, appliances, and other ... plus:
Sales & Marketing
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Finance & Regulation
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Regional & International Issues
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Human Resources
Also includes the following chapters:
Quarterly Industry Update
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Industry Indicators
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Business Challenges
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Trends and Opportunities
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Call Preparation Questions
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Financial Information
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Industry Forecast
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Industry Websites
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Glossary of Acronyms

Historical Profiles (PDF format)

03/11/2019
12/03/2018
09/03/2018
06/04/2018
03/05/2018
11/27/2017
08/28/2017
05/29/2017
02/27/2017
11/21/2016
08/22/2016
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02/22/2016
11/09/2015
08/10/2015
05/11/2015
02/09/2015
11/10/2014
08/18/2014
05/26/2014
03/03/2014
11/25/2013
09/02/2013
06/10/2013
03/18/2013
12/03/2012
09/10/2012
06/25/2012
04/02/2012
12/12/2011
09/19/2011
06/06/2011
03/07/2011
11/15/2010
08/23/2010
05/17/2010
02/08/2010