Companies in this industry transport patients by ground or air and provide emergency or other medical care. Major companies include Acadian Ambulance Service, American Medical Response, and Providence Service (all based in the US), as well as Falck (Denmark), Harmonie Ambulance (France), and Lufttransport (Norway).
The majority of the world's population does not have access to ambulance transport or prehospital trauma care. Global groups such as the World Health Organization (WHO), as well as smaller entities like Trek Medics International, are working to improve or establish emergency medical service (EMS) systems in developing countries, where prehospital care could reduce fatality rates.
The US ambulance services industry includes about 5,400 establishments (single-location companies and units of multi-location companies) with combined annual revenue of about $15 billion.
Increases in immigration, birth rates, morbidity rates, and life expectancies, as well as emergency medical events, drive demand for ambulance services. The profitability of individual companies depends on quick and effective response and operational efficiency. Large companies have advantages of scale in contract negotiations, service capabilities, technology, and geographic coverage. Small companies can compete effectively by providing superior service in specific locales. The US industry is concentrated: the 50 largest companies generate more than 50% of revenue.
Products, Operations & Technology
The industry's major service is medical transport of patients, which includes emergency ground transport (about 50% of industry revenue), emergency air
Sales & Marketing
Finance & Regulation
Regional & International Issues
Also includes the following chapters:
Quarterly Industry Update
Trends and Opportunities
Call Preparation Questions
Glossary of Acronyms