Exterminating & Pest Control Services
Companies in this industry exterminate and control insects and other pests. Major companies include US-based EcoLab, Terminix (owned by ServiceMaster), and Orkin (owned by Rollins), as well as the pest control operations of Rentokil Initial (UK) and Sanix (Japan).
Global demand for exterminating and pest control services is rising as economies expand and middle-class and urban populations increase. Companies in the industry typically operate locally and regionally, but some large companies are beginning to expand internationally.
The US pest control services industry includes about 14,000 establishments (single-location companies and branches of multi-location companies) with combined annual revenue of about $12.5 billion. Companies that provide pest control services related to agricultural and timber production are not included in the industry.
Demand is driven by sales and occupancy of residential, commercial, and industrial properties. The profitability of individual companies depends on providing good service. Large companies benefit from brand recognition and economies of scale in purchasing and administration, as well as from the ability to serve commercial accounts that include locations in multiple markets. Small companies can compete successfully by specializing in a type of service or a local market. The US industry is fragmented: the 50 largest firms generate less than 50% of industry revenue.
Products, Operations & Technology
Major sources of revenue include residential insect services (50% of US industry revenue), followed by nonresidential insect services (20%) and residential
Sales & Marketing
Finance & Regulation
Regional & International Issues
Also includes the following chapters:
Quarterly Industry Update
Trends and Opportunities
Call Preparation Questions
Glossary of Acronyms